Can I go through only one of the three verification procedures?
To verify your account, you need to complete all three steps. "Address Verification" and "Phone Number Verification" become available only after you verify your name.
What should I do if a deposit is not credited within 5 working days after it was made?
Sometimes transfers take longer than 5 days. Please contact the Certified Exchange Service provider your have chosen to process your order and notify of the delay. Check whether the bank’s name matches the one you specified in your transfer order.